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Manage Cards

Workspace owners and admins manage cards from the Card management tab of the Cards page. You can issue cards, check their status, set budgets, and open statements. Viewing the full card number and cancelling a card happen in a CapitalOS-hosted form. Budgets are set in Flyweel.

Reading the Cards pageLink to this section

The top of the page shows your account status, the account mode, when Flyweel last synced with the card partner, and a Refresh control. The tiles below depend on your mode:

ModeTiles
CapitalCurrent balance, Credit limit, Available credit, Pending transactions, Pending credits
DebitSpent, Funded limit, Available balance, Pending transactions, Pending credits

Issue another cardLink to this section

  1. Open Cards.
  2. Select Issue card.
  3. Complete the cardholder details in the hosted form.
  4. Confirm the new card appears under Card management with its status and last four digits.

Leave the budget empty and the card can spend up to your account limit, shared with your other cards. Every card carries the Advertising & Marketing category rule automatically.

If the card does not appear immediately, select Refresh.

View card detailsLink to this section

Open Card management, hover a card, and select View details. Use the search box to find a card by name or cardholder.

The details panel shows the card partner’s card form, where the full number and other sensitive details stay, with Flyweel’s Budget panel underneath.

Understand card statusesLink to this section

Cards are grouped by status:

StatusWhat it means
ActiveThe card can make payments.
FrozenPayments are paused. Freezing happens when a teammate is removed.
Can’t be usedThe card can no longer make payments. Issue a new card, or contact support.
CanceledThe card is permanently closed.

If a status looks out of date, select Refresh. Contact support if the displayed status still does not match the action you completed.

Set a card budgetLink to this section

  1. Open the card’s details.
  2. In Budget, choose a Frequency (Daily, Weekly, Monthly, or Lifetime) and enter an Amount ($) above zero.
  3. To remove the budget, tick No budget for this card instead.
  4. Select Save changes.

A card with no budget can spend up to your account limit, shared with your other cards. Budgets on cancelled cards are read-only.

The Advertising & Marketing category rule cannot be changed in Flyweel. Contact Flyweel support if it prevents an expected advertising payment.

Cancel a cardLink to this section

  1. Open the card’s details.
  2. Cancel the card from the CapitalOS-hosted form.
  3. Close the panel. Flyweel updates the card’s status.

Cancelling a card cannot be undone. Check the selected card carefully before confirming. To stop spending on a card without cancelling it, set a low budget.

Freezing a card is only offered when you remove a teammate who holds cards.

Open statementsLink to this section

Select Statements at the top of the Cards page to review your card statements.

Account actionsLink to this section

Select Account actions to open the card partner’s account menu, including Connect to QuickBooks Online and your payment settings. Owners and admins only.

Manage Cards when a teammate leavesLink to this section

When you remove a teammate who holds cards, Flyweel lists each of their cards and asks what to do with it:

  • Leave it active
  • Freeze it (the default; contact support to unfreeze later)
  • Cancel it (cannot be undone)

The teammate created these cards and may still have the number, expiry date, and CVV. Leaving a card active leaves that number working. Their card-partner access is removed either way.

Choose an option for each card, then select Remove member.

NotificationsLink to this section

Workspace owners and admins receive in-app notifications for:

  • Account approval, review, decline, or closure.
  • Cards issued, frozen, cancelled, or no longer usable.
  • Card transactions and declines, with the reason.
  • 50%, 75%, and 100% of a card’s monthly limit.
  • Dispute submission and outcome.

Application outcomes also arrive by email.

Frequently asked questions

Can I change a card's budget or category rule in Flyweel?

You can set or clear a budget on each card from its details. The Advertising & Marketing category rule is applied automatically and cannot be changed in Flyweel. Contact support if it blocks an expected advertising payment.

Can a manager or marketer issue a card?

No. Workspace owners and admins manage Cards today.

Does removing a teammate cancel their card?

You decide. When you remove a cardholder, Flyweel asks whether to leave each card active, freeze it, or cancel it.

Why does a card still show its old status?

The latest status may take a short time to appear. Select Refresh and contact support if it remains incorrect.

Card disclosure 1

Flyweel partners with CapitalOS for Flyweel Capital Card. Cards are issued by First Internet Bank of Indiana, pursuant to a license from Visa Inc.


Need help? Email team@flyweel.co.

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