Billing OverviewLink to this section
Manage your subscription and payments from Settings > Billing in your dashboard. Flyweel uses Stripe for secure payment processing.
Plan ManagementLink to this section
Viewing Your PlanLink to this section
See your current plan, features, and limits in the billing settings page.
Upgrading or Changing PlansLink to this section
- Navigate to Settings > Billing
- Review available plans
- Select your desired plan
- Confirm payment through Stripe
AI CreditsLink to this section
AI Agent Chat and report generation use a credit system. Your credit balance is visible in billing settings.
Credit CostsLink to this section
| Action | Credit Cost |
|---|---|
| Chat message | 1 credit |
| Report generation | 2 credits |
| First prompt per session | Free |
Credit LimitsLink to this section
- Each plan includes a monthly credit allocation
- Daily usage caps prevent unexpected overuse
- Free and paid credit pools are tracked separately
- When credits are exhausted, you’ll be notified before sending a message
Monitor Usage: Check your remaining credits and usage history in Settings > Billing to stay on top of your AI Agent usage.
PaymentsLink to this section
Payment MethodsLink to this section
Add and manage credit cards through Stripe’s secure payment portal.
Invoice HistoryLink to this section
View and download past invoices from the billing settings page. Each invoice includes:
- Plan charges
- Credit usage
- Payment date and method
Billing and Team MembersLink to this section
Your whole team is on one plan. There are no seat fees for adding people. The message limit is shared across the team: free plans share 10 messages a day (50 a month), and Growth shares 300 a month.
Only the Owner can change the plan. Everyone else sees Contact the organization owner to change the plan in place of the Upgrade button. Admins, Managers, and Marketers can view billing (invoices, current plan, usage) but can’t make changes.
Removing a member changes nothing on the bill.
Did you join a team while already paying for your own plan? Your old plan isn’t cancelled on its own, and Stripe keeps billing it. Contact support to cancel or refund it.
See Team Members & Roles for role details.
Need Help?Link to this section
For billing questions, contact team@flyweel.co.
